That Mail-Forwarding Website Isn't Deutsche Post, and It's About to Cost You 100 Euros More

The Official Rule

Setting up mail forwarding for a move seems like it should be a simple, low-risk errand, but the actual search results you’ll encounter genuinely aren’t as straightforward as they look.

If you search online for “Nachsendeauftrag” or “Post nachsenden,” you’ll genuinely run into a cluster of look-alike sites, nachsendung.online, nachsendeauftrag-direkt.com, nachsenden.info, and postnachsendeservice.de among them, styled with the same yellow header design as official Deutsche Post pages. This visual mimicry isn’t accidental, it’s specifically designed to make these sites look like the real, official service at a glance.

What these sites actually do is genuinely simple, and it’s worth understanding exactly what you’re paying for when you use one. They take the data you submit and forward it to the real Deutsche Post, that’s the entire service, a purely mechanical relay. They then charge you a real, substantial markup for that relay, money that provides no actual additional value over just using the official site directly.

The real, official price at Deutsche Post is genuinely modest: 31.90 euros for six months of private mail forwarding. Compare that to what customers have actually paid on third-party sites, 69 euros on “post-nachsenden.de,” and as much as 130 euros on some other providers, for exactly the same underlying service.

The only official address worth trusting directly is www.deutschepost.de, and it’s worth typing this directly rather than relying on search results. A specific, practical warning sign worth watching for: search results labeled “Gesponsert” or “Anzeige” (sponsored or advertisement) are exactly where these third-party sites tend to cluster, worth treating with real suspicion rather than clicking through assuming a sponsored result is simply a paid placement of the genuine official service.

What Real People Say

People who’ve fallen for one of these look-alike sites consistently describe genuine frustration at realizing only after paying that they’d been charged double or more for a service the real Deutsche Post offers directly, several mention the yellow header design specifically being what convinced them they were on an official page.

Consumer protection resources describing this pattern consistently emphasize that the actual mail forwarding does typically still work through these third-party sites, since they do relay data to the real postal service, the genuine harm is specifically the inflated price, not a forwarding service that fails to function at all.

Step by Step

1. Type www.deutschepost.de directly into your browser rather than searching for “Nachsendeauftrag” and clicking a result.
2. If you do search, specifically avoid results labeled “Gesponsert” or “Anzeige.”
3. Confirm the actual price before submitting any payment, 31.90 euros for 6 months of private forwarding is the genuine official rate.
4. Be skeptical of a yellow-header design alone as proof of authenticity, this is specifically what look-alike sites mimic.
5. If you’ve already paid a third-party site, know the forwarding itself likely still works, the real issue is the inflated price you paid.

Compliance Note

This page explains a general consumer-protection pattern around Nachsendeauftrag websites, but this is not legal advice, and specific situations can vary. For your specific situation, use the official Deutsche Post service directly or consult your local Verbraucherzentrale.